Social Services Bldg.
PO Box 338
145 E. Court Street
Marion, NC 28752
Monday - Friday
8:00 AM - 5:00 PM
The mission of the McDowell County Department of Social Services is to respectfully assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community.
The Department of Social Services is located on East Court Street in Marion. The Department is responsible for implementing Federal and State human services programs.
People Focused & Service Driven
Income Maintenance Programs
Among Social Services’ income maintenance programs are the work first program, food and nutrition program, low income energy assistance program, medicaid program and special assistance for adults.
Among the service programs, Social Services administers adoptions, adult care home case management, adult services, case management, child support, community alternatives program for disabled adults, adult rest homes, general assistance, guardianship, in-home aide, hospital social work, JOBS program, permanency planning, placement services for adults and children, protective services for adults and children, representative payee, services for the blind, medical transportation and clerical support.
Marion Farmer's Market Accepts EBT
The Marion Farmer's Market accepts EBT for you to purchase fresh fruit and vegetables. For additional information, click here.
We do not currently have funds for CIP.
The McDowell County Department of Social Services now has LIEAP funds available to assist with heating costs. These funds can be used towards electric bills, propane, kerosene, wood, and fuel oil. You must meet income and resource guidelines in order to qualify. If you would like to apply for LIEAP funds, please come to the McDowell County DSS building located on East Court Street between the hours of 8:00 AM and 5:00 PM.
NCFAST and What It Means to You
In October 2012, McDowell County began taking applications for Food and Nutrition using the new state system, NCFAST. In December 2012, we began processing changes and recerts for FNS in NCFAST and on October 1, 2013 we started taking medicaid applications for most medicaid programs. Like most new technology, this new system has issues and defects. Therefore, your application may take longer to process than it would have in the past and the interview process will take longer. We ask for your patience as we continue with the implementation on the new state system and please know that we are doing our very best to deliver benefits in a timely manner.
Changes to Food and Nutrition Allotment
There are two changes coming to FNS that will affect the amount of benefits you receive every month. One change takes effect October 1st and the other November 1st. For additional information on these changes, click here.
Community Resource Booklet
DSS has identified the need for McDowell County citizens to have access to a community resource booklet to learn more information about what the county has to offer. To view the booklet, please click here.
Report Changes or Apply Online
If you need to report a change for your
Food and Nutrition, Work First, Medicaid, or Day Care case, you are
now able to do so online. To do so, click here. If you would like to apply for medical benefits, there are two types of applications: one for multi person families and one for a single person household. Please click on the appropriate link: multi person, single person. To apply for Food and Nutrition, click here. You also have the ability to apply for services through the Epass website, here.
Children Protective Services
If you have ever wondered what constitutes a child protective services report but didn't know where to look, this information is available via the manual website. To view the CPS manual, please click here.
DSS recognizes the importance of communicating with the citizens of McDowell County through any possible avenue. Therefore, we have created a Facebook page to keep citizens informed on what the department has going on and any changes that might occur. You also have the ability to send a private message concerning changes that need to occur with the services that you receive. The administrator will check the messages daily and forward to the appropriate worker. Please do not include social security numbers in your message. To visit the page, click here.
211 Introduced in McDowell County
McDowell County residents now have access to the United Way's information line, 211. This service is free, confidential, 24-7, and available in any language. 211 is your connection to food, clothing, shelter, child care services, consumer help, counseling, crisis intervention, health care, housing, senior services, support groups and volunteer opportunities. Just pick up your phone, dial 211, and be connected to a live operator that will assist you in finding resources within the community to help you or your family.
McDowell County and Project Lazarus
McDowell County has partnered with Project Lazarus to assist in the fight of drug overdose prevention. To learn more information about this project, please visit the Project Lazarus website, or read the article from the McDowell News website.