Contact Info

Lisa Sprouse
Director
828-652-3355
For questions about your benefits, please call the main number and ask
to speak with a worker.
Email


Location

Social Services Bldg.
PO Box 338
145 E. Court Street
Marion, NC 28752
Google Map

Hours

Monday - Friday
8:00 AM - 5:00 PM

 

Welcome

The mission of the McDowell County Department of Social Services is to respectfully assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community.

The Department of Social Services is located on East Court Street in Marion. The Department is responsible for implementing Federal and State human services programs.

People Focused & Service Driven

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Income Maintenance Programs

Among Social Services’ income maintenance programs are the work first program, food and nutrition program, low income energy assistance program, medicaid program and special assistance for adults.

Service Programs

Among the service programs, Social Services administers adoptions, adult care home case management, adult services, case management, child support, community alternatives program for disabled adults, adult rest homes, general assistance, guardianship, in-home aide, hospital social work, JOBS program, permanency planning, placement services for adults and children, protective services for adults and children, representative payee, services for the blind, medical transportation and clerical support.

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What's New

LIEAP
Households in McDowell County with a person age 60 or older, or someone receiving disability and services from the NC Division of Aging and Adult Services may qualify for a one-time vendor payment to help pay their heating hill during the winter season. Depending on the primary heating source, eligible households will receive $200, $300, or $400 towards their heating bill. To be eligible you must certain requirements and apply in person from December 3rd through December 31st. If you are applying for assistance with your electric bill, please bring a copy of the bill or your account number.

As of July 1st 2018, McDowell County implemented  McDowell County Public Transportation
As of July 1st 2018, McDowell County implemented  a public transportation system. If you need transportation and would like additional information please call 828-559-0744. If you receive full medicaid and need to request a gas voucher or transportation, please call 828-659-0634. If you are needing to fax a referral for medicaid transportation, the number is 828-659-0734.

Epass Tutorial
If you would like more information on epass and how to apply for medicaid or food and nutrition benefits, please click here.

Changes to Child Care
Effective 10/01/2014 there are some changes to the Child Care program that you need to be aware of. To view this information, please look on the left hand side of the screen under economic services and child care. The files are called legislative changes and insert.

Community Resource Booklet

 DSS has identified the need for McDowell County citizens to have access to a community resource booklet to learn more information about what the county has to offer. To view the booklet, please click here.

Children Protective Services
If you have ever wondered what constitutes a child protective services report but didn't know where to look, this information is available via the manual website. To view the CPS manual, please click here.

211 Introduced in McDowell County
McDowell County residents now have access to the United Way's information line, 211. This service is free, confidential, 24-7, and available in any language. 211 is your connection to food, clothing, shelter, child care services, consumer help, counseling, crisis intervention, health care, housing, senior services, support groups and volunteer opportunities. Just pick up your phone, dial 211, and be connected to a live operator that will assist you in finding resources within the community to help you or your family.

McDowell County and Project Lazarus
McDowell County has partnered with Project Lazarus to assist in the fight of drug overdose prevention. To learn more information about this project, please visit the Project Lazarus website.

 

 

 

 

 
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