Child Protective Services Multiple Response System

OUR MISSION To protect children from abuse and neglect and strengthen families to achieve a safe, healthy and stable environment.

The Multiple Response System is Family - Centered

  • teddybearinsunlight.jpgSafety of the child is top priority.
  • Children have the right to their family.
  • The family is the most important resource for nurturing their children.
  • Families are respected for their individuality.  Children flourish in different types of families.
  • Family members are experts on their family.
  • A crisis is an opportunity for change.


Your rights & responsibilities

  • Your family has the right to be treated with dignity and respect.
  • You have a responsibility to know DSS's legal authority and right to intervene.
  • You have a right to know DSS's expectations of your family and what you can expect from DSS.
  • Your phone call should be returned promptly


Phone Number  (828) 652-3355
DSS Hours - 8:00 am - 5pm
Monday through Friday
After Hours, Weekends and Holidays - Call the McDowell County Sheriff's Department at 652-4000 and ask for the DSS Social Worker on call.

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